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Extend care. Empower patients. No added burden.

Journey, powered by SugarBEAT, is a plug-and-play diabetes support platform built to help healthcare professionals deliver ongoing support beyond the clinic. Designed by a team of pharmacists, dietitians, and certified diabetes educators, Journey helps you stay connected to patients while freeing up your time for what matters most—care.

Partnerships That Make an Impact

Whether you’re a pharmacy, clinic, or healthcare network, Journey equips you to:

  • Provide expert-guided education between visits
  • Support behavior change with easy-to-digest tools
  • Stay connected with patients via real-time guidance
  • Join a collaborative network of forward-thinking providers
Everything is streamlined, practical, and built around the ADCES 7 Self-Care Behaviors—so your patients get trusted support, and your team doesn’t take on extra work.

Community Partner Access

Best for:
Individual educators, small clinics, or DSMES programs

What you get:

  • Full access to the Journey Classroom and curriculum
  • Printable materials and patient education tools
  • Monthly newsletter with new clinical updates
  • Invites to live events and discussions
  • Access to professional peer network
  • Eligible for 20% referral commission
  • Note: Does not include the text-based Health Partner tool.
  • DSMES Accreditation Assistance coming soon
Learn more

Full Journey +

Patient Bundle

Best for:
Growing clinics or chronic care programs
What you get:
  • Includes everything in Tier 1
  • Access to our App-less, Text-Based Health Partner for patients
  • Weekly nudges, instant answers, behavior tracking, and education via text
  • Built-in adherence and lifestyle support based on ADCES 7
  • Branded welcome and support experience (optional)
Learn more

Enterprise Partnership

Best for:
State agencies, pharmacy buying groups, self-insured employers, health
plans
What you get:
  • Includes everything in Full Journey Bundle Tier 2
  • Custom co-branded or white-labeled experience
  • Dedicated onboarding & staff training
  • Engagement dashboards and impact reporting
  • API/data integration options
  • Priority access to new tools and beta features
Learn more

Why Partner With Us?

  • Proven Results, Simple Delivery

    Our Journey program has been shown to improve opt-in rates, increase engagement, and support long-term habit change—all with minimal setup effort.

  • Built-In Flexibility

    Whether you’re sharing our program with your audience or running it in your clinic or community, you can choose the level of involvement that fits your goals.

  • Tools That Empower

    From proprietary content to actionable data insights, we equip you with everything you need to offer meaningful support to people managing diabetes.

  • Designed for Growth

    As your community or organization expands, our model grows with you—whether you need custom branding, admin tools, or a fully white-labeled experience.

  • Real Human Support

    We’re not just a platform. We’re your partner. From onboarding to updates, our team is here to help you succeed and scale.

Frequently Asked Questions

Who is Journey designed for?

Journey is built for healthcare professionals—pharmacies, clinics, diabetes educators, and care teams—who want to extend support to patients outside of clinic visits without increasing their own workload. We also offer enterprise-level solutions for state agencies, employer groups, and health plans.

How does the platform help my patients?

Journey provides patients with structured education, behavior nudges, and self-care tools aligned with the ADCES 7 Self-Care Behaviors. Our optional app-less, text-based Health Partner tool supports patients in real time with reminders, motivation, and instant guidance—keeping them engaged between appointments.

What’s included in the Community Partner Access tier?

  • Access to our full classroom and patient-friendly curriculum

  • Printable handouts, recipes, and infographics

  • Monthly newsletter with clinical updates

  • Invitations to live events and peer discussions

  • Professional community access

  • A 20% referral commission for any new sign-ups you refer

This plan does not include the text-based Health Partner tool.

What’s the difference between the Community Partner tier and the Full Journey + Patient Bundle?

The Full Journey + Patient Bundle includes everything in the Community Partner plan, plus access to our text-based Health Partner for patients. This allows you to deliver:

  • Weekly text nudges

  • Instant Q&A and education support

  • Patient progress tracking

  • Optional branded welcome experience

It’s ideal for clinics managing high-risk or complex populations.

Is the Health Partner tool an app?

No—it’s completely app-less. The Health Partner works via secure SMS text messaging, making it easy and accessible for patients of all tech levels, with no downloads or logins required.

What is the onboarding fee for the Patient Bundle?

There’s a $500 non-refundable onboarding fee for the Full Journey + Patient Bundle. This covers setup, access provisioning, and optional customization.

Do you offer custom solutions for larger organizations?

Yes. Our Enterprise Partnership is tailored for organizations like state agencies, pharmacy groups, self-insured employers, and health plans. This tier includes white-label options, data integration, reporting dashboards, and early access to tools. Custom pricing and setup are discussed during a discovery meeting.

Can I co-brand or white-label the platform?

Yes. Co-branding and white-label options are available for Enterprise partners. This includes custom branding across patient touchpoints, onboarding materials, and data dashboards.

What kind of data and reporting do I receive?

Depending on your partnership tier, you'll receive insights into:

  • Patient engagement

  • Curriculum usage

  • Educational outcomes

  • Behavior trends
    Enterprise partners also receive detailed dashboards and API access for integration into existing systems.

How do I refer other professionals to Journey?

As a partner, you receive a unique referral code. When others sign up using your code, you earn a 20% referral commission for as long as they stay subscribed to the platform.

How do I get started?

Start by choosing the tier that fits your needs. If you’re unsure or exploring Enterprise options, schedule a discovery call with our team to map out the best fit for your clinic or organization.

Got any other questions?